Shipping Address: To ensure proper delivery, we recommend that orders be sent to a business address where an individual (over 21 years of age) is available to sign for the order. Regardless of shipping method, all wine shipments must be signed for by someone over 21 years of age.
Orders are processed and shipped the following business day depending on volume of orders and extreme weather conditions.
Shipping & handling charges are noted during the check-out process. Orders are shipped via UPS, FedEx or Golden State Overnight (CA, NV orders only). Orders are shipped and delivered on business days with the exception that Saturday delivery occurs only for California shipments. 2-6 business days depending on location
Shipping Outside of California
Orders will be shipped by air - 3 to 4 day business day delivery
MULTIPLE DELIVERY ATTEMPTS
If no one is available to sign for the package two subsequent attempts to deliver will be made. Wine orders require an adult signature, so whenever possible, we strongly encourage you to use a commercial business address to assure quick delivery.
BENEFITS OF USING A COMMERCIAL ADDRESS
We strongly encourage you to provide us, whenever possible, with a commercial address for the delivery of your order. Wine orders require the signature of an adult.
WINE SHIPPING RESTRICTIONS
Due to state laws, we are only able to ship wine to states that allow direct shipment. In addition, each state imposes limitations on the amount of wine any particular adult may receive by direct shipment.
The laws regarding the direct shipment of wine are constantly changing. For more information and a state by state analysis of direct shipping laws, please visit the Wine Institute at www.wineinstitute.org.
District of Columbia
NON-DIRECT "3 TIER" STATES
Please contact us at email@example.com for international shipping rates.
RETURNS AND EXCHANGES
If you are dissatisfied with your order, please contact us at 415 860-6273 or firstname.lastname@example.org.
Our normal business hours are daily: 8:30 a.m. to 5:00 p.m. (Pacific).